A high performing MSL can leverage the right KOL relationships to achieve key strategic objectives and demonstrate their value to the pharmaceutical company.

Learn how to be a high performing MSL in a 4 week training course.

Week 1 & 2:


  • KOL stakeholder mapping and engagement planning

  • KOL meetings - how to secure them and what to say and how to plan for KOL meetings

  • How to influence KOLs

Week 3 &4:

  • How to gain actionable insights

  • How to interpret clinical data & present as an MSL with a focus on a paper in the MSLs current therapeutic area

  • How to demonstrate your value as an MSL

* note changes can be made to the above training schedule depending on the requirements of each individual MSL

Course Format:

  • MSL completes a pre-training questionnaire to identify their training requirements and to enable training to be tailored to their specific situation.

  • MSL Consultant founder Aoife O' Dwyer, develops 2 x 45 minute workshops plus pre and post worksheets  to fulfil training requirements

  • 2 x 45 minute 1:1 Zoom calls with  MSL Consultant founder, Aoife O Dwyer.

  • Unlimited email support and voice messaging support in between calls for review of emails to KOLs, strategies for up skilling, any questions the MSL has about their job.

  • Resources, worksheets and templates are provided before and after each 1:1 call to increase learning of the MSL in between calls.

  • Action points are sent after each call to give the MSL clear guidance on how to action what they have learned.


The MSL intensive workshop is for MSLs who have identified a need to up skill in a particular topic or area. 

Examples of topics covered include (but are not limited to); 

  • KOL stakeholder mapping

  • Planning for KOL meetings

  • How to deal with difficult KOLs

  • How to collaborate effectively with sales reps

  • How to influence

  • How to interpret clinical data

  • How to present clinical data

  • How to obtain actionable insights

  • How to demonstrate your value as an MSL

  • How to effectively organise advisory boards



Workshop Format:

  • MSL completes a pre-call questionnaire to identify their training requirements

  • MSL Consultant founder Aoife O' Dwyer, develops a 1 hour workshop to fulfil training requirements

  • Training is delivered via Zoom (60 minute session)

  • A follow up email with specific actions is sent following the session 

  • 3 day email support is provided following the session

  • The recording of the training is provided 

  • MSL Consultant provides accountability by contacting the client 3 weeks after training to hear how they have put into action what they have learned 


Cost: 245 USD

I organised a 1:1 training session as I am new in the MSL role and wanted some structured guidance.

This training was great! It helped me understand how to become a better MSL by focusing on my current areas of weakness.

The most useful part of the training was that my current experiences/challenges were taken into account and the session was shaped accordingly.

I'd recommend it to other MSLs.


MSL at Sanofi, Chicago, US

I organised 1:1 training with MSL Consulltant as I knew there was a gap in my skills as a MSL. I wanted to bridge that gap so I could move into a big pharmaceutical company and have a successful career. The most useful part of the training was getting real world examples from a trainer who has been in the role. I now feel confident in how to present a clinical paper and conduct KOL meetings. I would 100% recommend this service to other MSLs.

MSL, Melbourne, Australia

 Highly recommend - training was very relevant, practical and useful for the areas I wanted to improve on as an MSL. There were some great tips and advice that I will be implementing in my role. The most useful part of the training was the provision of personalised tips and advice, especially for the areas I would like to improve on such as increasing response rates, engaging KOLs and creating opportunities for follow up. 

MSL, Sydney, Australia