Do you want to learn the exact framework required to be an exceptional MSL?


MSL Upskill Package is a CPD Certified training designed to teach MSLs everything they need to know to hit the ground running with a new MSL job and add value to their company. 

MSL Upskill will teach MSLs how to:

  • Understand the brand & medical strategy (so that your actions can be strategic) 

  • Perform KOL stakeholder mapping (so that you know which KOLs to target)

  • Reach out to KOLs (so that you actually get a meeting)

  • Plan discussions with KOLs (so that you know what to say)

  • Achieve outcomes from KOL relationships that are strategically aligned (so that your boss sees the value your bring to the team)

What's included?

Module 1: Four Things you need to do when you start a new MSL Job

What you will learn:


  • The definition of the MSL role 

  • How to be strategic as an MSL

  • The importance of reviewing the medical and brand plan

  •  What you need to know about the product you work on


Also includes template emails to send to your manager and colleagues when you start working to ensure the relationships get off on the right track.


Format: PDF 

4 things you need to do when you first s

Module 2: How to Perform KOL Stakeholder Mapping

What you will learn:

  • How to identify KOLs

  • How to calculate the influence of KOLs

  • How to calculate the advocacy of KOLs

  • How to develop a KOL engagement plan


Also includes an excel template which will calculate KOL’s influence and advocacy and enable you to see who you should be prioritizing. 


Format: PDF & Excel


Module 3: How to Secure KOL Meetings

What you will learn:​

  • How to virtually engage KOLs

  • Common mistakes to avoid when reaching out to KOLs

  • How to demonstrate in an outreach email that you’ve done your research

  • How to increase your response rate from KOLs


Also includes template KOL outreach email so you can start reaching out to KOLs ASAP and start setting up meetings


Format: PDF


Module 4: KOL Engagement Planning: What to discuss in KOL meetings and how to uncover insights

What you will learn:


  • How to plan for KOL meetings (even if your lack direction from your manager) 

  • How to develop questions for KOL meetings

  • Definition of an insight and examples of different types of insights

  • How to link KOL meeting objectives to the overall brand strategy

  • How to conduct research for KOL meetings

  • How to use your research to reach meeting objectives

  • How to plan your discussions with KOLs


Also includes a KOL meeting template is included and a strategic KOL engagement planner spreadsheet. 



  • Video training

  • PDF

  • Excel spreadsheet

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Assessment & Accreditation Certificate 

At the end of this self-paced training package you can do an assessment to test your understanding of the 4 modules. 

When you receive 70% in this assessment you will have passed the training and will receive a certificate from the CPD accreditation service to demonstrate your new knowledge. 

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Client Feedback

Pamela, MSL, UK

Firstly I wanted to thank you for the useful MSL Upskill Package that you have put together which I recently purchased. I found all of the information extremely useful, particularly since I have just started my journey as an MSL.

Amy, MSL, UK

Great insightful initiative to get aspiring and existing MSLs motivated to reach out to KOLs and plan for successful KOL meetings. Really worth doing.

MSL, Singapore

The MSL consultant up skill package has been insightful in terms of imparting a structured approach and planning to stakeholder engagement. Hope to apply the knowledge and guidance thus earned in my current role. Thanks, Aoife for putting this together! 


Price: $350 USD

Frequently Asked Questions

Is this training accredited? 

Yes, this training is accredited by the CPD Certification service. You can view the membership details and certification details in the gallery at the top of the page.

When you complete the course you will be sent a certificate of completion directly from CPD with your name on it. If you will be using your new skills while working for your company, it’s possible that your company will pay in full or part for your workshop. 

Who is this training for?

This training is for aspiring MSLs and current MSLs who wish to learn how to add more value to KOLs and their company. This is particularly useful for MSLs who wish to become high performing and demonstrate their strategic ability to their company. 

What does CPD stand for?

CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities. CPD enables learning to become conscious and proactive, rather than passive and reactive. CPD is the holistic commitment of professionals towards the enhancement of personal skills and proficiency throughout their careers.

Can I put this training package on my resume? 

Yes. Following completion of the workshop you can include this workshop on your resume to demonstrate your knowledge and understanding of scientific engagement and stakeholder mapping.

Do I receive a certificate if I do this training package?

Yes. When you complete the assessment and score over 70%, you will receive a certificate directly from the CPD service. This takes approx. 28 days to receive. 

What is the time commitment for this training?

This is a self-paced training package designed to be used on an ongoing basis. Upon purchase you receive immediate access to the four modules. It will take between 2-6 hours to complete the modules and spreadsheets. 

I fail the assessment, can I retake it? 

If you work through the 4 modules carefully, you will be unlikely to fail the assessment. If you do fail, you have the option to retake it.

What is the format of this training? ​

Upon purchase you will receive immediate access to a ZIP folder containing the 4 module folders and final assessment.


Module 1: PDF

Module 2: PDF & Excel Spreadsheet

Module 3: PDF

Module 4: PDF & Video Course & Excel Spreadsheet

Final assessment: Online test with 10 multiple choice questions


What if I have questions?

If you have any questions about this training package email


Price: $350 USD